Shuttle never arrived A review of Vagabond Inn Executive SFO Airport

Our stay at the Vagabond Inn SFO was miserable from the start. We were left waiting outside at the airport on a cold and wet February night for an hour and a half for the hotel shuttle, which never arrived. We called the hotel three times, having to scrounge up change for the pay phone, because there was not a courtesy phone, as we had been told. We waited at the hotel shuttle stop, watching all the other hotels pick up their guests. After 1-1/2 hours of shivering and three calls to the Vagabond, we gave up and called a taxi. The Vagabond didn't want to refund us for the taxi fare, didn't believe it cost us $14, and were not very apologetic. We'll choose other hotels in the future.

airport, cross the street to the center island (there is a sign that says "courtesy shuttle pick up"), and give us a call from the hotel courtesy phone for pick up. We at the Vagabond Inn Hotel pride ourselves in excellent customer service and we look forward to serving you in the near future. Vagabond Inn, "good value, friendly people."

Reviewed by
Vagabond Inn Executive SFO Airport
287 reviews