Service excellence with a genuine smile A review of Hotel Phoenicia
Just occassionally you stumble upon a truly special hotel that stands out from the crowd.
Though part of Le Meridien Chain, entering this hotel is like stepping back into a bygone era. Despite what we had read this was one of the friendliest hotels we have ever stayed in, not in the slightest bit stuffy! Every single member of staff from Chaimbermaid to Waiter to Concierge performed their duities in an exemplary way. All were genuinely friendly and went out of their way to ensure you enjoyed your stay on Malta.
Rooms were nicely decorated and our triple was spacious and had a good view. The lounges and public areas are spectacular. Garden consists of a long walk with a (slightly) heated outdoor pool at the end overlooking the sea.
Food served in the main restaurant was excellent and the half board package we booked via the Internet was good value as it included a bottle of Moet on arrival.
Convenient for the city (less than 2 minutes walk to the city gate) and also buses to all corners of the island depart from the doorstep.
3 or 4 days would be an ideal duration as I am not sure I could do justice to the cuisine for a full week!
This is a very grand old hotel and we enjoyed the experience.