Served its purpose A review of Sheraton Charlotte Airport Hotel

We used this hotel as an overnighter on our way to Belize.

I phoned the hotel to request the shuttle and it arrived 40 mins later despite them saying they were on their way.Not a great start considering they are only 15 mins away.

Check in was smooth-though the reception staff are rather surly and robotic. I appreciate that it is only a 3 star establishment but manners cost nothing!

Checked in to our rooms which were ok. I believe these have just been refursbished and it shows in contrast to the rest of the hotel. The Sweet sleeper beds were excellent.

We had supper at the hotel-huge mistake. It took over an hour to arrive and when it did it was cold.The waitress was really apologetic and explained the were really short staffed so we forgave them but we still were hungry!

The pool was disgusting and had allsorts floating in it...vile!

The hotel did redeem itself with a great buffet breakfast which set us up nicely for the journey ahead.

If you just want to get your head down between flights this hotel does the job. But if you like good service,friendly staff and clean facilities then try somewhere else.

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Sheraton Charlotte Airport Hotel
274 reviews