Rude Clerk/Gift Shop A review of Tampa Marriott Waterside Hotel and Marina
The clerk in the gift shop was sooooooo rude! There was really no reason for this. Also, she yelled at my kids and watched us like a hawk. I hope that she wasn't prejudice. It was so hot in the gift shop that my feet swelled. The lobby was pretty, but it was also very hot. The halls were steaming. I don't think that the air conditioning system is up to snuff. So much for customer service. Don't expect it here at this very impersonal hotel. I don't think that they are looking for repeat business. The pool area is small for such a big hotel and it is overcrowded. This downtown location is dead. I am a silver marriott rewards member and always try to stay with Marriott, but this was truly a disappointment. Note to Marriott: fire that lady in the gift shop. She does not have the "Marriott spirit."