Rude behavior A review of Radisson Hotel Valley Forge

In August of 2003 I Made reservations for 2 nights in their fantasy rooms We were running late so I called the Hotel to find out how late room service would be offered was told up to eleven pm when we got to our room it was hot like a furnace i put on the air and waited for it to get cool called room service and was told all they could send was sandwiches not the full menu I was not told that when i called before when our meal arrived i asked the beel hop if there was a trick to getting the air to work he said the room would take awhilw to cool because it was so big the following morning the room was still the same temp I went to the front desk and complained The man at the desk couldnt have been bothered said to call maintenance they came and said the compressor was blown and they should move i went back to the desk and was told to wait and see how long it would take to fix after i lost my temper they agreed to move us the new room was dirty had a half a roll of tp and no pillows i complained and they brought 2 pillows not 4 the next morning when we checked out I told the desk I was very un happy the were rude and uncaring then they put in the wrong ex date on my credit card so it was declined treated me like dirt and demanded i pay with another card I had a 10,oo credit on that card and only gharged 300 on it when i got home I called the 800 number and complained the hotel manager called back and gave me credit for one night I wont be back

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Radisson Hotel Valley Forge
335 reviews