Riviera letdown, did not live up to it's name A review of Loyalty Inn Wisconsin Dells
When I arrived, there was a musty smell in the hall, and 2 jacuzzi rooms I checked. It seemed seedy. When I asked if I could cancel my reservation, they said sure, but you will not get your $155.00 Jacuzzi room fee back. BEWARE!! To me a fee should be contingent on a room meeting my fair expectations. How can you gauge smell from a picture??
We stayed, and while the jaccuzzi was the draw, the Riviera was not a $200.00 room(with all taxes). There were cigarette burns on the acrylic bath tub in the second room, cracked tiles by the jaccuzzi tub, a loud fan in the bathroom, simple furniture, and the rooms were decidedly outdated in appearance. This is not worth $200. Stay at the Wilderness, and you will get a $165.00 room in substantially better condition(admittedly without the jacuzzi, but with 5 waterpark passes).
The indoor swimming pool area was punctuated by water marks on the walls, the plunger next to the toilet in the mens room, murky water in the hot tub in the indoor area, and the lack of any presentation.
In addition, in Wisconsin, the air can be cool, but the indoor pool area is not indoor accessible from many, if not most rooms. You need to walk outdoors from your room to get to the indoor or outdoor pool area.
As an added aggravation, there were not any locks on the doors separating the jacuzzi bedroom from the second bed room. As a consequence, your jacuzzi privacy may be interupted. Fortunately, ours was not.