Reasonable rate but needs many improvement A review of Courtyard By Marriott Miami Downtown
This is an old downtown building recently renovated by Marriott. The lobby and public facilites are very well done. The front desk, restaurant staff and bellhop are very friendly and accommodating. Room rate is reasonable. Internet access is fast and free. Close to BaySide shopping and restaurants, port to cruise ships, MetroMover and MetroBus.
Now the improvements: The cleaning lady could do a much better job at the room. The carpet in my room was dirty and I found hair on the bed sheet and pillow from previous occupants. The in-room safe was rusty and inoperative. The air-conditioning is very noisy even at low fan speed. If you are a light sleeper, be prepared to wake up very early.
The balcony windows are single-paned so you hear all the noise from cars below, airplanes above and any construction that is going on around the area.