PROBlems with security A review of Marriott Grand Residence Club Tahoe
We had a request for a room with view and had an obstructed view#2on night 3 we returned from dinner and a shopping bag filled with 12 other bags was missing. Called security immed. They never came up and talked to us,all over telephone. Finally I wanted to meet with a Mr. O"malley and gave him list. Said AIG,insurance Co. would contacat us at home.
Left impression it would be covered. Bottom line -It was never reported to police so Ins. Co. would not cover. Offered us a credit of $109.00 .
They never called police so we ended up disatisfied. Not happy and told them so. Also we were informed they did not think "housekeeper did it intentionally but maybe threw it out by accident". I told him I do not buy it. SO WE LOST OUT. Also we got the wrong bill and requested it 3x.
No place to eat in the Grand Residence or room service ,not convenient.
BUT SKIING GREAT