Pleasant Stay at the Renaissance A review of President Abraham Lincoln Hotel & Confernece Center
I was quite pleased with my recent stay at this hotel. The hotel staff were all courteous and professional; check-in and check-out were easy and fast. The service in Lindsay's restaurant during breakfast (which is the only meal I ate in the hotel) was outstanding but the food itself was only average. (Food ordered from the breakfast menu was much better than the buffet food.) The parking garage attendant (not a hotel employee) was courteous and friendly. Overnight self-parking in the garage is $5 per night with in and out privileges. The garage is very convenient to the hotel with an elevator from the lower parking levels that leads directly to the hotel lobby.
The hotel decor was traditional, with common areas and rooms kept very clean by housekeeping. The rooms themselves were a bit dated. It has been quite some time since I have stayed in a hotel room that still has the traditional 12 button desk phone with a red light sticking up on its top. Most of the other furnishings also showed their age with numerous scratches and chips in the "wood." The guest services directory had a dirty (not cleanable), bent cover that had been white or light tan many years ago. However, everything in the room functioned properly and was kept clean by housekeeping. The room amenities were those that one would expect from a typical business class hotel. There was an iron/ironing board, coffee maker, internet port (fee), and daily newspaper delivery. The towels were all cotton and reasonably sized; the bath amenities were the "Bio" line that is used in Renaissance hotels. The beds were triple sheeted with cotton/polyester blend sheets; the mattress was of reasonable quality though it was a bit softer than I prefer. The condition of the room furnishings is the reason I gave this hotel a "4" rather than a "5".
The hotel has a good location in downtown Springfield for both business and leisure travel. The hotel is attached to the convention center and is within a few blocks of the capital complex (5-10 minute walk). Most of the Lincoln sites, such as Lincoln's home, are within 3 blocks of the hotel. While downtown Springfield is rather quiet at night, there are several restaurants within 2 blocks of the hotel and the Hilton is directly across the street.
Overall, I was quite satisfied with my stay at the Renaissance and would be delighted to stay there again if in Springfield.