Perfect Service, Great Value A review of Renaissance Esmeralda Resort & Spa
We stayed at the Esmeralda from Dec 22, 2002 until Jan 3, 2003. The hotel was undergoing some renovations. The main pool was open, as were the hot tubs. The kids loved the sand beach at the pool. They had just opened a brand new convention center (we were on vacation so we didn't check it out) and a new workout room (very nice, plenty of all new equipment!!!) Their main resturant the Sirocco, reopened on December 20th. The resturant was beautiful and well appointed. The staff professional and attentitive. The food was marvelous! Charisma, their standard resturaunt was O.K., with a nice breakfast buffet and a very good $9.95 early bird dinner special which includes dessert!
The rooms were spacious and clean, but the plumbing fixtures needed some attention. (Drippy faucet and low pressure old showerhead!!) Most of all, I've never seen a more professional, friendly, and helpful staff at a resort anywhere! We will definately go again!!!