Overpriced and Overrated A review of Spruce Point Inn Resort and Spa
A beautiful location can't hide some basic problems with the Spruce Point Inn. My wife and I recently shared a 3-night minimum, $600 plus/night (including "hotel fees") ocean-view efficiency cottage with our two adult children. The view was beautiful, but we felt that it should be at this rate. The cottage was clean and charming, but the floors were listing more than the sailboats in the harbor, and the king-sized mattress had to be a leftover from the Inn's early days. To make matters worse, pipes that ran under the cottage must supply water to adjacent buildings as they were noisy all night long. After a sleepless night and aching backs we determined that a simple mattress swap was in order. However, we were told that this was not possible by the staff at the front desk. So much for a relaxing start to our short vacation.
After working our way through several levels of management, we were provided upgraded accommodations in two rooms at the same rate as the cottage - one with a brand-new king-sized mattress. Our advice...stay away from the cottages. But beware, these two rooms would have cost us over $800/night!
Your hotel fee does offer free kayak rentals. But again, beware, the 4 kayaks are available on a first-come first-served basis. Since the system is managed at the spa, which is located nowhere near the waterfront, one must keep a close eye out for the next available kayak, then report to the spa to sign-out the equipment. After three attempts we did secure two kayaks and had a great time. But, there must be a better way.
Our dinner at the Bistro was excellent and the service was great so we left a generous tip. At check-out time we learned that our hotel fees cover dining room gratuities. Who new?
Overall, Spruce Point Inn is a beautiful place and the staff is friendly and helpful, but one should not have to go through what we did to enjoy its pricey amenities.