Overall Pleasant Stay A review of The Brown Hotel
Stayed at the Brown for one night in April 2004. Overall, I enjoyed my experience mostly because ot the unique setting. Old-fasioned, historic hotel with beautiful lobby etc. Rooms were large, but you could "feel" the age of the hotel in the bathroom. Free wireless internet access throughout the hotel worked perfect and was convenient. Dinner at the casual restaurant was excellent as was the breakfast in the cafe. Free airport shuttle was great too.
1. A clogged bat drain that caused water to backup around ankles during shower.
2. A toilet that ran often.
3. Hotel staff assigned another person to same room. After realizing their mistake, they canceled out his electronic entry key AND mine. Could not get back into room in morning after breakfast. No real apology from the front desk.
Still, I enjoyed my one night. Had my stay been for multiple nights I may have been less satisfied if various complaints were not handled properly.