Our worst hotel experience A review of The Hotel Hershey

Staying at Hotel Hershey was our worst hotel experience in Unites States so far!Check in. We arrived at 5 p.m. and a room for $320 per night was not ready. Waited 30 minutes and then got a room without windows but with a balcony overlooking the pool. The room had such a strong bleach smell! So we requested another room and were told to wait for 30 minutes. Ok. One hour later the room was still not ready. When we finally got the room, it had garbage all over it. All upset, we immediately requested another room and guess what? they found a clean room 1 minute later!The Circular Dining Room / The Fountain Caf?. Nothing special. Bad food. Bad service.The Spa at Hershey. It was all booked by people who actually do not stay at the hotel!The pool area. The pool looked dirty, so we went back to the room without even trying it.In conclusion, this is not 4 star hotel at all!Do you really want to stay at ancient hotel with furniture and decor that desperately need renovation or have a room with a tiny-tiny bathroom? I do not think so.

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The Hotel Hershey
1138 reviews