One of the worst "resorts" I have ever seen... A review of St. Augustine Beachfront Resort

Hi, after seeing this so called "resort" in the Entertainment book and all the amenities, I called and made a reservation. I can only say that I was thoroughly disgusted when I checked in. The "resort" is an out door corridor 2 story motel style place. The doors do not even have room numbers. The room had roaches and an unexpected and unwelcome furry visitor during the night... A rat... the manager of the hotel, Ana Craven, assured me that they never had any problems before, but, upon inspection, the room had holes for the rodents to enter behind the beds. Thankfully only one got into the room. But, all night long you could hear them running in the walls. The pool was small and the waterslide never open. I requested a discount or free night, b/c of the rat and roaches, but I was told by Ms. Craven that I had a discount room rate and she would do absolutley nothing to accomodate me and if I had a problem with that, I could just leave her property right now or else she would call the police. That is not the way to respond to such a problem. She was also very rude to other customers. The resteraunt was awful and dirty. Actually, the whole property is filthy and not worth visiting. I would urge extreme caution to anyone considering staying there. It was truly an awful expierence.

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St. Augustine Beachfront Resort
611 reviews