Omni ruined our wedding reception A review of Omni Houston Hotel

We had our lunch wedding reception at the Omni and it was terrible. We decided to go with the Omni because of its high ratings, but we were deeply disappointed. We had a lunch buffet menu and there wasn't enough food for everyone. Our guests tried to go back for seconds, but they didn't have enough food for seconds. In addition, the service was terrible. The Omni didn't provide enough service attendants and our guests were waiting for glasses to be refilled and plates/silverware to be taken away. I think the Omni totally ripped us off. We ended up paying about $10,000 for the event which wasn't worth it. Of course, we complained to the hotel manager and he didn't do anything. He said that the Omni is on par with other hotels. Luckily, we had a second wedding reception in Hawaii at the Sheraton Moana Surfrider and it was a 100 times better and everything went perfectly. The junior suite at the Omni was decent. But, I doubt I'll be staying at the Omni again after such a horrible experience.

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Omni Houston Hotel
666 reviews