OK but not worth the money A review of Waterstone Resort & Marina Boca Raton - A DoubleTree By Hilton Hotel
The hotel is OK. It used to be very classy some years ago but is showing signs of aging. Ask for a renovated room with a king bed because the unrenovated rooms have tiny closet bathrooms and are a bit dingy. The double beds sink in. The staff is generally friendly but we happened to encounter the one unfriendly lady that handled our complaints with a frown and a smirk. Complaints included not giving us a king size room because of "other guests extending their stay" and not agreeing to move us when one came available without a big fight (including calling the radisson national complaint line). Other complaints: old plumbing in some rooms - my father's flooded one night, the bridge side is noisy because of the bridge and the bar. The pool is tiny, the beach is a hassle to get to (you have to walk over the bridge, back under through an unmarked gate and through the boca resort to find a gray sand beach). The beach is much nicer in deerfield just 5 minutes drive down the road but with annoying metered parking. The air conditioners won't turn all the way off and make a very loud noise. We put our bedspread over it which helped. The room smelled mildly of carpet cleaner. The toilets are very low and easily clogged. The bathtubs are small and you wouldn't likely want to take a bath in them.
A few positive points: Good view, clean, nice balcony. King beds are comfortable and renovated rooms are nice. The restaurant has good breakfast an the bar is lively. The vallet is cool and will loan you sand toys and boogie boards for free. Conclusion: not worth the ~$200.
My advice: book something in deerfield on the nice beach for this price or less.