Not terrible, but disappointing A review of Cypress Inn On Miramar Beach
Having conducted extensive research into where to stay on my trip to California, I selected the Cypress Inn thinking it would be a luxurious B&B conducive to a romantic vacation. I relied on the TripAdvisor opinions in making this decision and unfortunately, was disappointed. I don't know if this property has recently changed hands but I found that my experience was much more similar to the recent critical review than the earlier positive ones.
We stayed at the Cypress Inn from August 22, 2005, to August 24, 2005. We chose to stay in the advertised "new" Lighthouse building, which is described as the Inn's newest property with updated and extensive amenities. All the promised features were present in our room, but I was very surprised at the claim that the rooms were a new addition. First, the room rate for Pigeon Point was $325 a night. I received a discounted rate of 30% off based on Internet representations on the Inn's website. As an aside, the Inn gave me a very difficult time about this on booking and did not want to honor it despite the fact that no limitations were placed on the offer on the website. Anyway, the point is that I did not pay the full $325 thank goodness because I would have been very disappointed; the room was probably worth no more than $200 based on its condition. The carpets were stained and worn, the paint was chipping, the hot tub was continually leaking into the carpet, and the couch was just old, stained and not inviting. The deck was extremely small and had only two cheap plastic chairs. Generally the room was just a bit shabby; not unclean, but it felt more like staying in someone's old guest room than in a supposedly luxurious Inn. The price of the room leads one to believe that you will be getting more than what is actually there.
The Inn is also lacking in customer service compared to what you would expect at a high end B&B. We arrived for check-in at 1:00 and the clerk treated us like we were crazy for expecting to check in that early. He did not refer us to any place to wait or give us an estimated time for check-in. Also, housekeeping did not give us additional toiletries, coffee mugs, or glasses after we used them the day before. We saw in the guestbook in the room that this was a repeated problem based on what guests had written before. The breakfast was adequate, but the website advertises that the Inn will bring the breakfast directly to your room if you want, which they no longer do. You have to go to the lobby. There were several complaints in the guestbook about this as well.
The Inn was OK: the bed was very comfortable, the view is incredible and it is right on the water. The room had a private entrance and there was no noise from other guests. The bathroom was OK also. It was OK, but I would have been very upset had I paid $325 for an average room that does not live up to its supposedly "luxurious" appointments.
Note: If you choose to stay in the Main Inn, I saw from my time in the lobby that several of the rooms are right off the lobby and those rooms are probably significantly less private.