Not ready for the weekend A review of SpringHill Suites Charlotte Airport
The hotel overall is in good condition and the staff friendly but there are some problems. There was a big wrinkle in the carpet as you walked into the room that in the dark could easily be a trip hazard. On Saturday morning, the breakfast area was just barely stocked. There was no juice and many other amenities were missing as well. I was able to get coffee and a bagel (still meeting the Continental Breakfast advertisement), but I heard other guests comment on the lack of options after having much more to choose from earlier in the week.
The hotel shuttle usually runs twice an hour but cuts back on the weekends to running only once an hour. The problem is that they had a 12 person van and 15 plus luggage waiting to go to the airport and could not wait another hour for the next shuttle.
I will try somewhere else next time if in Charlotte on the weekend.