Not overly impressed A review of Marriott Houston Airport at George Bush Intercontinental
I chose this hotel primarily for its location and, if you have an early flight, it's the place to be. The airport tram stops in the hotel basement, and it takes literally about a minute to get to the terminals. That's the good news.
Other than that, the hotel is mediocre. The rooms are okay; not particularly impressive but not a disaster. I didn't have any noise problems. Bathrooms could use some updating.
The front desk staff was unhelpful at best. Although I had reserved a non-smoking room, they first tried to put me in a smoking room. I'd reserved (and I paid for) a concierge level room and confirmed this with the front desk. When I went to the concierge lounge, my key wouldn't work.
When I returned to the front desk, the front desk person said, "oh, so you actually want to use the lounge." No, I just wanted to pay for it, not use it.
The lounge has free sodas and water and a very nice breakfast with fresh fruit, many types of cereal and breads, and scrambled eggs. I didn't try the restaurants or room service.
If being close to the airport is more important than quality of hotel, this Marriott is fine. But if you don't mind taking a shuttle from another nearby hotel, there are undoubtedly better -- and cheaper -- places to stay.
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