Not a good experience A review of Kansas City Marriott Country Club Plaza

I recently stayed at this hotel for business and had booked it well over two weeks in advance. I paid extra to be on the concerige level as there was a large conference in town. Only to find out I paid for nothing. No services on the weekends, and the lounge was dirty the entire time we were there. With empty pop cans, trash, etc.

We looked at the restaurant book in the lounge chose what we thought to be a good place (Metropolis), only to go there and find out that it had changed in to a gay bar. My husband was not happy. They need to update thier selection menus.

Hotel parking was an extra $7 and was tight. I also am a rewards member and did not get the offer they were promoting. Felt cheated a little.

Overall the staff was not very helpful, and parts of the hotel seemed very dim. I know they were going through a remodel though.

The room service was good however. I probably would opt for somewhere else next time with better service.

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Kansas City Marriott Country Club Plaza
290 reviews