Not a good experience A review of Embassy Suites Hotel Charlotte

We were to stay at the Embassy Suites for 2 nights Oct 7th and 8th. On check-in the desk clerk informed us that the business center's computer was down. The rooms were dark, in need of an update. We had an extra bonus, potato chips, bacon, (couldn't tell) on the floor. The bed was horrid. It should have been thrown out years ago. The shower/bath combo was the smallest I have ever seen. The breakfast was of course included and not worth the terrible room. The pancakes and bacon were precooked, tasted like the day before, were not eatable. Everything else we had was OK. The only great thing about the hotel were the employees. They were friendly and courteous. We were told that the hotel is due for major renovations starting in January and will actually close for awhile while this is going on. We checked out after the first night and went to the Westin. Aaah, a good nights sleep.

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Embassy Suites Hotel Charlotte
472 reviews