Not a 5 star!!!!!! A review of MountainLoft Resort

We made reservations thinking this was a 5 star resort. It is more like a 2 or 3 star. Room was not vacuumed. Daughter killed a spider in the bathtub, so it had not been cleaned. Found easter eggs and candy wrappings under diningroom table. Bedspread was very faded and full of lint balls. We were so disappointed we didn't even unpack. When we notified management we were displeased and wanted to leave this room; they refused to put us in another room and didn't refund our full payment. This was a $159 + tax room per night and it was compariable to a $69 room. We went to the Gatehouse condos for $150 per night and got 2 full bedrooms, 2 baths, full size kitchen with marble kitchen countertops, cherry cabinets, wet bar, and a total of 1400 sq. ft. of luxury with covered parking. That's a 5 star room!

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MountainLoft Resort
282 reviews