No Air Condition and No Help A review of Waters Edge Resort

This was our second stay at Water's Edge and the last. We arrived and the Air Conditioned didn't seem to work, we called the front desk and they didn't seem at all worried and said they would send someone the next day. While waiting in a hot room and wasting the only pretty day of Sun we had all week, the air still didn't work. We requested a room change after spending all night and day in a hot room. They said they couldn't do it. We then asked for our money back and they said it would be the next day before they could do that. We finally begged them to move us late that night and after a little bit of yelling from both parties we accomplished that. We moved to another room and the air worked, however one of the pull out sofas were broke. We called the helpful front desk again, and they never came to see about it, so we used a cot instead. So if you want a room without Air and people not willing to help you relax on your vacation stay here. You also have to wait atlest five minutes on every elevator ride you make, so don't be in a hurry or get a ground floor and take the steps. The good thing about our vacation at Water's Edge is.......IT IS OVER!!!!!

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Waters Edge Resort
111 reviews