Nice pool area, but a terrible hotel stay. A review of Holiday Inn Express Wisconsin Dells

We have stayed at the Camelot twice during the past year (only because we had vouchers for free stays). Both times were during their off-season. While the "waterpark" area is small but nice for little kids, the hotel area leaves much to be desired! First, the Camelot turns off the heat in the rooms during offseason, so it takes a couple of hours to get the room temperature tolerable after check-in. Second, the noise from the slamming doors and hallway is HORRIBLE!!! The doors to the rooms literally SLAM when closing, and you always hear footsteps echoing in the hallways when someone walks by (due to the wood framing of the building). We have never gotten a good night of sleep at Camelot. The worst problem was when we wanted to complain to the hotel staff at 2am, because of the terrible ruckus from drunks staying in the room next door. This hotel is UNSTAFFED during the night!!!! They chain the doors leading to the lobby, and put up a sign that says the lobby is closed until 7am. There is an OFFSITE phone number that you can call in case of an emergency. To leave a hotel lobby unstaffed anywhere is inexcusable, but at a resort like the Camelot it is unthinkable. We won't be back even for free.

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Holiday Inn Express Wisconsin Dells
272 reviews