Nice place but needs some upkeep A review of The Summit of Gatlinburg

Just back from The Summit of Gatlinburg and wanted to pen a review. I found the other reviews to be helpful so I wanted to put in my 2 cents.

Overall, I was not disappointed in my stay at The Summit, but neither was I thrilled. Most of the amenities were as described, but a couple were a bit misleading. Here are the details:

The indoor pool is tiny. Adults can get in, but it is mainly intended for children (in my opinion). However, there are two hot tubs in the same room right next to the pool and my wife and I were able to enjoy the hottub while our kids swam. The indoor room is heated, and is warm even when the weather is cool outside. This makes for a good activity even if it happens to be raining. While we were there, the indoor ('kiddie') pool had a high Chlorine content. Even just watching my kids play my eyes began to burn after about 45 minutes from just being in the room with the pool (no ventilation). Make sure your kids bring masks/goggles.

The outdoor pool hadn't been opened yet (even though most of the pools at the hotels in downtown Gatlinburg were open as we noticed) even though the weather was in the mid 70s. In my opinion, the outdoor pool should have been opened earlier.

The 'playground' was just barely a playground. Don't expect much. There is a tire swing and a slide. Nothing more.

The stairwells that lead to the second and third floors in our blgd were dirty. They were eventually cleaned, but even after someone had made an effort to clean them, they still needed to be vacuumed.

On the upside, the views are great. The Summit is indeed on the Summit of one of the mountains surrounding Gatlinburg. If you manage to get a room in bldgs 7 or 8, your view will looking down on Gatlinburg. Of course the view means you must drive up the mountain from downtown, but the trip only takes 10-15 minutes. The drive didn't bother me at all.

There were signs that the management is aware of the needed upkeep. During our stay, there were painters on site during the week giving the exterior of all the bldgs a much needed coat of paint.

The interior of the room we stayed in was dated, but acceptable. A little paint, new carpet (or maybe even a good steam cleaning) and some TLC and the place would be great. All the appliances worked great. It sure was nice to have a full kitchen. Besides, since the place had that 'lived in' feeling (i.e. not everthing was pristine) it made it that much more easy for me to let the kids just have a ball. Eat chips on the couch and that kind of thing.

I know this sounds like mostly a negative review, but the reason I gave it an average rating is the value. We got a really good deal on the price of a weeks stay, so I can't complain too much. What really gets me is that it wouldn't take much to get the unit we stayed in back in really nice condition. Hopefully, the mngmt sees this and begins making plans to give the units a needed facelift.

Hope this helps,

RB

Atlanta, GA

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The Summit of Gatlinburg
82 reviews