Nice New Facility, Not Great Management A review of Baymont Inn & Suites Galveston
We paid $99 + tax during the week of spring break - that's a pretty good price for a room with two king beds. (Note: "oversized room" means it's on the ground floor, and has no balcony) Location is good,
but just be aware that the hotel is behind a restaurant that faces Seawall Boulevard, and not directly on the road across from the ocean (It's possible that being located half a block off is a good thing - less road noise). I wasn't entirely comfortable with my small kids walking the half-block to the beach - traffic is an issue
- so we chose to drive ourselves when we went.
Being a new hotel, I suspect this property is in better condition than most in this price range on Galveston. Reception staff were pretty weak - I could give multiple examples, but won't bother you with details. What should I expect when the hotel is booked full with obnoxious tourists, right?
The rooms were clean, the beds were comfortable, and the housekeeping
staff did a good job.
The free breakfast was very crowded every morning. I know they were probably doing the best they could, but I sensed it was a source of dissatisfaction for most of the guests. One really obvious suggestion: two waffle irons are clearly not enough when the hotel is full, especially when the only alternatives were toast, muffins, bagels and cold cereal.
Bottom line, we probably got what we paid for, but next time we would probably try our luck elsewhere.