Nice hotel with a slight problem A review of Omni Houston Hotel Westside

This is a wonderful hotel just recently renovated. This is my second time to stay here in as many months.

A very quiet hotel. There was a wedding taking place at the hotel the day I was there and it still seemed quiet. The only reason I can not give it a excellent rating is the restaurant inside the hotel, while the food is very good, my waiter this time was terrible, very bad attitude, throwing things I requested on the table without saying a word, not refilling drinks, many other things that just made my dining experience less then what it should have been. Another problem was as I was just about done with my dinner, I had a little visitor come walking across my table... roach!! Yes a roach. I stood up and sat at another table near me, my waiter finally woke up and noticed something was wrong, he went to get the manager, after I explained what happened, the manager said they had just sprayed for bugs a day before this has never happened before,, (right)... and offered to pick up the cost of my dinner. While this is a good gesture on the part of the hotel, I felt sick the rest of the night. As far as the rooms, they are very nice, all new furnishing, I would stay here again, but not eat here, where there is one there is many.

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Omni Houston Hotel Westside
445 reviews