Nice hotel, grouchy staff, bad area A review of Econo Lodge Conference Center

Yes, the area is really, really bad. As I was driving thru and about to go look for a hotel elsewhere, I finally saw the hotel. It gave me hope. Inside, it was clean, with a huge lobby. Check in line was incredibly slow; 4 people behind the desk, only 2 working. The other two were training, perhaps? Checked in, room key didn't work. Another guest told me she had the same problem every day of their stay. Two trips later, the room key still doesn't work; they re-key again. Finally, it does!

I got a room next to the pool that opens indoors. I prefer this over rooms that open outdoors, so you may want to specify when booking.

Called ext. 307 (no answer) and 308 for room service as specified in room service menu. Was told by Linda at x308 that I needed to call 307 and she didn't sound too happy about it. I called 307 and got hung up on twice. Thought perhaps they couldn't hear me. Called front desk and was told that the x307 phone is broken and they cannot hear on it. Besides, front desk says they have NEVER had room service. They seem perplexed by my showing them the three places in their room brochure where "ROOM SERVICE" and the extensions are mentioned. Perhaps i'm the only person who stays at a hotel that actually reads the literature they leave for guests?

So, I would say CLEAN hotel, good amenities. Poor service; the staff seems perplexed to be running the hotel. Did they all just start their jobs this week? Perhaps management is behind on their paychecks? The hotel just opened? In any case, if you don't expect service or the room key to work the first two times; you'll love it. I'm going out to eat dinner; after the whole Room Service experience, I can just hear them now, "You mean you want food, oh, we don't serve food here..."

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Econo Lodge Conference Center
68 reviews