Never Book A Single Night At This Hotel!! A review of Newport Inn

My husband and I decided that we needed a getaway for the weekend. We booked a one night stay. If was unfortune that the same day that the booking was made, I took ill and had to go to the hospital. That same day we cancelled the booking. We received an e-mail within minutes back from ---- stating that our cancellation was forwarded to the hotel and was given an confirmation #. According to the hotel, they never received any notification and therefore charged us with a no show fee. After explaining to the hotel manager what happened,why we cancelled and also faxing the cancel confirmation e-mail. The hotel manager could care less and still charged us for the room not being used.

So, think twice before booking this hotel. Because god for bid you have an emergency and cannot go, you will be charged a large fee! BEWARE OF THIS HOTEL'S POLICY!!! THEY DON'T CARE ABOUT THERE CUSTOMERS!

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Newport Inn
172 reviews