Never again A review of BEST WESTERN PLUS Shelter Cove Lodge

My most disappointing and dreadful lodging experience transpired in this highway truckstop. Despite several calls confirming our reservation and room request, when we arrived the desk clerk assigned us the worst room in the hotel - indeed, a room that should never have been sold at rack rate or even half price. Our "private balcony" was six inches from the lobby sliding door, and our "view" was of the concrete around the pool and an enormous boulder garden blocking the view of the water, and our "king sized bed" was two saggy twin beds pushed together and wrapped with a coarse sheet. When we awakened to the sound of the cleaning staff opening and slamming the door to the broom closet (with which we shared a wall), we discovered that the bags of trash were apparently stored in front of our hotel room door until disposed of properly. It was an absolute insult that the Best Western planned to charge us $249.00 a night for this room, and that this was supposedly a special rate! I will never again even visit Pismo Beach after this experience - a bad taste remains in my mouth.

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BEST WESTERN PLUS Shelter Cove Lodge
500 reviews