Never Again!!!!! A review of Four Points by Sheraton Cocoa Beach

My boyfriend and I were weary to make reservations at this hotel b/c the hotel itself does not have any pictures posted anywhere. It made us wonder what they were hiding, and we wish would have listened to our instincts! Instead, we booked this hotel for 3 nights in April b/c we recently stayed at a Sheraton Starwood Resort hotel in California that we were very impressed with. We were very disappointed to discover that the hotel is located in a parking garage/surf shop. The restaurant that is mentioned to be in the hotel is nothing more than a few tables in the lobby of the surf shop/parking garage. The room is small and suffocating without a balcony or pool area to sit and relax after a day at the beach. The pool, located in the parking garage and is the size of a bathtub is very insulting. The fumes from the garage made us sick. They would have been better off just not having a pool b/c people who come there expecting a pool are very disappointed. We ended up checking out after one night and stayed the next two nights at the Doubletree down the street, which seemed like a palace after this place! We contacted the manager and the company office and couldn't even get an apology for the CLEAR Misrepresentation. Our pictures don't lie!

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Four Points by Sheraton Cocoa Beach
636 reviews