Need to expedite remodeling A review of DoubleTree by Hilton Bakersfield

The grounds are beautiful and the area seems nice. You are very close to the freeway but the noise was not that unbearable. This hotel is in the middle of refurbishing. The rooms that are finished are beautiful and clean with extremely confortable beds. The older rooms are horrible, the beds are uncomfortable, the carpets are stained and the rooms are very dirty. We were promised the refurbished rooms when making our reservations but upon check-in we were given the old ones. We spent one miserable night in the dirty rooms and only when we threatened to leave were we given the remodeled rooms for the remainder of our stay. Make sure to see your room BEFORE you agree to stay.....It appears that the hotel is neglecting the older rooms, to the point of hardly even cleaning them. If this is the case, they should not be booking guests in them. The breakfast buffet was good but I would not pay over $5.00 for it. As usual, the chocolate chip cookies are great. The hotel advertises high speed internet but they were not able to provide me with a connection. They said that their service was down due to the construction at the hotel. They really need to expedite their refurbishing!

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DoubleTree by Hilton Bakersfield
425 reviews