Much nicer than most people give credit for. A review of Puffin Inn
I made my reservations at the Puffin Inn before I came across all these Reviews. However, I knew the Manager who just took over late in 2003 from another Property and told him what I had just read. He assured me it would not be like what I have read.
When I arrived to the hotel, just like everyone who sees the Lobby, I loved it. and I thought to myself. Boy this sure is nice. Well since I was a repeat customer from his last hotel, the Manager gave me a free upgrade in the main building. I was so amazed at how nice it was. I would compare this room to a Hampton Inn, or the like. Very large and clean.
I then asked the Manager if I could see the other rooms. There were two other sections to this hotel. Both sections were older and had outside entrances. One section they called the Moderate rooms were smaller then the new building, but I still thought they were clean. They had all the same things as the new building, just a little smaller and a little older, but still comfortable.
The so called Economy section was just about what I read about. Very very small rooms. Cheaper rooms, but still smaller. I like room space, so I would not stay in a Economy room. But they appeared clean to me.
I stayed at the last property this Manager had which was a older motel, and from my stays there, I always got good service and found him to really care about what product he tries to deliver. Give him some time and I am sure you will see better reviews from here on out and into the future.
I truly belive a motel/hotel is only as good as the Mangement. I am happy with this one, and I know they will always try their best to take care of me, so I will continue to support them.