Mediocre hotel A review of Hyatt Regency Louisville
This is my most recent hotel visit. I attended a conference for college students involved in campus residential life, with over 800 students. The events for the conference were split between the Hyatt's meeting rooms and facilities at University of Louisville. Most of the nightly socials, including a Cranium tournament Friday night and a closing banquet/dance Saturday night, were held in the hotel. The first floor, with its myriad of ballrooms and boardrooms was confusing to navigate. This is your typical atrium-style Hyatt hotel. The newsstand sold 12oz. sodas for $1.99. They can do this since NONE of the vending machines in the hotel were working while we were there. Does anyone actually drink the $4 bottle of spring water left in the room?
With over 800 students, the three glass-enclosed elevators were overworked. Waits of 10 minutes were common, and there were no places to sit while waiting for the elevators. The hotel shares a stairwell with adjoining office buildings, and the dorm-style stairwell belies the Hyatt's luxury pretensions. There is a miniscule pool located on the fourth floor.
The rooms were serviceable but unimpressive. The bathroom counter was worn somewhat, and the amenities were what you'd find in midpriced hotels, except for the aforementioned $4 bottle of water which we left untouched. They did do a good job of cleaning the rooms, though. Here and at the Greenville,SC Hyatt, you have to leave your card-key inserted in the lock for 15-20 seconds. If you pull it out too soon the door won't unlock. I wonder if this is a Hyatt thing...
The restaurant and kitchen are on the first floor. The bar is on the second floor. I ordered a plate of fries and it took over 30 minutes to get them. The bartender was very nice though.
Directly next to the hotel is Louisville's Fourth Street district. Parking is not free. Overall the Hyatt provided a satisfactory stay, but it wasn't anything special.