Maybe We Were at the Wrong "Crescent Court"... A review of Rosewood Crescent Hotel

My wife and I just completed a one night stay at the Crescent Court Hotel in Dallas. We're from the area and wanted a nice, quite, luxurious evening at one of the "finer" hotels in the DFW Metroplex. We've read the reviews, I've had business meetings at their facilities, so we were excited about our upcoming, Valentine's stay.

We were dissapointed in the overall experience at this "greatest hotel in Dallas" establishment. Here are some of the negatives: the price does NOT match the room quality (loose carpet), level of service, and overall appearance of the hotel. When you dump over $255 a night for a hotel room in a non-resort area (Dallas), you should expect a certain level of finesse and execution.

The A/C in the room did not work (it was warm in Dallas and stuffy in the room and at 2 AM, it's not the best time to call to have it fixed or change rooms - needless to say, the thing should have worked). I called a few days earlier to have a dessert in our room at 8:30 PM. I even repeated this request when we checked in. Nevertheless, the food was late and it arrived after I called Room Service to inquire - this should not happen at the "nicest" hotel in Dallas. Small detail - the reception on the TV was horrible - not that we watch a lot of it, but it's nice to wind down without ghosting images. The bath tub was tiny (similar to the ones in a one-bedroom apartment at college -years ago). The whole bathroom was dated and the Hollywood lights in the vanity gave it an early nineties feel.

Lastly, the lobby was nice but there was nothing to do at the hotel. No bar, no ambience, no entertainment. At least a Hampton Inn has a refeshment center and some magazines.

Overall, it is a nice area and a great location. The hotel is severely overrated and over priced for what it offers - period. By the way, the room service carts people rave about - well, they'll wake you in the morning as roll past your room - they're VERY noisy.

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Rosewood Crescent Hotel
203 reviews