MARRIOTT A review of Raleigh Marriott Crabtree Valley
I will not be staying at the Crabtree Marriott again. First of all, reservations were made back in June. Called back in August to confirm and they were wrong. I thought no big deal they would still take care of us. Friday, we get in and wait 2 and a 1/2 hours for our room to get cleaned. Room was empty since 2:00 that afternoon. Room was clean by 4:20. This already was rediculous. Call down to the front desk from my parents room right next door and the lady tells me oh this was a late check out. Well we new that was not true my parents had been in the room next door since 2:00 and nobody was in our room cleaning or anything. For all the inconvience I do not thinkI or my family will ever stay at your hotel again. The experience just was not very good and I think someone could of helped out or did something and you all just seem not to care. I mean the wedding was in your hotel. Bottom line just not a good experience this is not the hotel of choice.