Marriott Westchase & Men Clay court Tennis Tournament A review of Houston Marriott Westchase

Nice Hotel, Clean, Stylish, Good Breakfast, near a lot of good restaurants,

Very close to the Westside Tennis Club,Nice Indoor outdoor pool, The pool closes at 11:00pm but they turn off the hot tub early for some reason, We asked maintenance to turn it back on at 10:30 pm put they pretended like it was broke, then 8:00 am next morning it was working again, strange huh,

Hotel Staff was pretty clueless, no one could recommend a place outside the hotel to eat breakfast, were unable to give directions or recommendations for local tourist attractions or events,

Over heard another guest talking to the clueless Concierge, and had to help them myself, find the International festival.

Marriott website listed that the hotel ran a courtesy shuttle to the local mall, but when asked about it played pass the buck then offered to call a cab,

Asked if the courtesy shuttle could drop me off at the tennis club, which is less than 3 miles away, same thing offered to call a cab,(tournament was great highly recommended, parking poor, hilton accross the street offered hotel shuttle service)

Service at the restaurants we went to was also poor, so maybe people on this side of town are just not helpful,

Hotel Very Nice, great price $35 night on priceline, Staff back to the training room with you, Your in the Hospitality industry, act hospitably, we are out of town guests at your hotel,

Reviewed by
Houston Marriott Westchase
246 reviews