This place was lovely.

The building itself was built in the 60s. Very, very British in an almost Disneyesque sort of way; it feels more like a guesthouse than a "hotel." Quite nice Tudor style building with an English pub/lounge, a comfortable sitting room with huge fireplace, and a nice restaurant perched high on a hill overlooking a lake. (Despite a statement in one of the previous reviews there is, in fact, a lake. It is choked with aquatic plants right now, but it still looked lovely surrounded by jungle and viewed from the hill above.) The building was clean, very well maintained, and pleasant.

The room was as pictured, the sheets very soft and comfortable, and the bathroom clean and large. Turndown service included a bit of a late-nite snack (cut fruit one night, finger sandwiches another.) As another reviewer noted, the road can be a bit noisy in the morning, which detracts from the otherwise charming illusion of rural isolation, and the waterheater in the bathroom was loud when it kicked on. But overall, the room was large, nicely done, and extremely comfortable.

Upon arrival, I was seated in the quiet pub for a moment and given a "run down" of the hotel and the area by the front desk clerk, Nathan. Extremely pleasant and professional, Nathan proved to be truly helpful during my stay, assisting me with an arranged tour of the Highlands with a local company, internet access on the hotel laptop (rentable for a small fee from the front desk with wireless access throughout the hotel), and answering several questions honestly and fairly. At one point I asked about bus services from the Highlands back to KL (buslines in Malaysia vary tremendously by schedule and quality), and by the time our conversation was over, Nathan had arranged to have a ticket purchased and delivered to the hotel (not a service normally provided by the busline) and even arranged for the bus to make an unscheduled stop directly in front to pick me up on my way back to KL.

Service in the pub, restaurant, and front desk was similarly above par.

The building is a bit isolated, but in my opinion, that just added to the charm. The towns of the Cameron Highlands are close enough, and transportation is easily arranged by the hotel. I ate lunch at a few local places in the area and, like most of the food in Malaysia, it was quite good.

I took a four hour tour arranged by the hotel to see the highlights of the Cameron Highlands, and it was just enough. I saw everything I wanted to see in that 1/2 day tour, and welcomed the quiet respite of the hotel for the remainder of my time there. The early monsoon rains just added to it.

This is a quiet, sort of hushed kind of place. Dinner reservations and dinner orders are requested during tea-time, and I was collected from the fireplace lounge area a few hours later when the reserved time approached. Quiet and dark, the restaurant served European and local fare. The ONLY real downside to this hotel was the food in the restaurant. Nicely presented with outstanding service, the food (and bar cocktails) were a bit pricey and merely okay. The included breakfast was fine.

I was travelling alone after some business in BKK and KL. Alone with a good book, quiet beauty, and excellent service, this place hit the spot. I would recommend it highly to singles, couples, tourists without children, and anyone who would appreciate a lovely, quiet hotel with a high level of service.

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The Lakehouse, Cameron Highlands
327 reviews