Lovely Resort . BEWARE of the cabana rental outfit there.... A review of Marriott's Ocean Pointe

Our experience was as follows; We requested a high floor six months before check in and were only given a 3rd floor 2 bed/2 bath suite after complaining to management and Marriott customer service. Check in was supposed to be @ 4PM. We arrived @ 3:15 and did not get our room until 4:30. The rooms were very clean and well decorated. The resort grounds are beautiful and the staff a mix of courteous and disinterested. The beach is not as nice as some of the other Florida locales but it was ok. BEWARE of the folks that run the cabana. My experience was one reminscent of dealing with vendors on a street corner in a third world country. I was quoted a price of $25 per day since I was paying for multiple days. I was actually charged $35/day(30% tax??). I was told a refund is given for days the cabana was not used. It rained one day all day and was not given my money back. I also paid cash and was charged twice on my room bill. You can also get toys and boogi boards for the kids for free from the hotel, but they charge at the beach. A guest told me so as I was paying my $15 for a boogi board rental. The kid that helped me stated his was free as well as he took my $15. Also, be ready to drive fairly long distances to get anywhere. Not much around the resort (i.e. miniature golf, shopping, etc.)

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Marriott's Ocean Pointe
673 reviews