Loved this Hilton! A review of Hilton Santa Cruz / Scotts Valley

We stayed at the Hilton for a week for Spring Break. We found the hotel clean and comfortable. The staff was helpful with directions. The dining room was hotel-pricey but very palatable. Once, we were forgotten by the server for a long period of time. When I finally complained, the hotel and the server apologized and our meal was on the house. Unfortunately, one night (Saturday) there was a wedding reception with a band. The pounding thump of the music made it impossible to sleep and the silverware in our room clanged with the beat as it vibrated until the band shut down at 11 PM. When I complained, they offered to let us change to a quieter room, but we declined as we were already in pajamas. We endured the 3 hours of serenading, but I would ask if receptions are planned prior to rebooking. As far as location, it takes one hour to get to Monterey and about 1.5 hours to get to the tourist center of San Francisco. Don't miss the train ride at Felton through the Redwoods (15 minute commute), and Big Basin State Park is less than an hour away, too. We would stay again but would make sure there is no band planned.

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Hilton Santa Cruz / Scotts Valley
468 reviews