Loved, loved, loved the Ritz! A review of The Ritz Carlton Coconut Grove, Miami

I went on my first every vacation...alone...in March 2003. It was wonderful! The hotel is beautiful. The staff is more than friendly and helpful. The spa is fabulous. I got to the hotel around noon and was planning a drive to the Keys for lunch. I dropped my luggage and left for the day. When I got back to my room sometime around 10pm the key was waiting, the room was spotless, my bag was in the room, the bed was turned down...feather beds!!! I bought one as soon as I came home.

Every thing was wonderful. Next day did a spa treatment....highly recommend it. Dead Sea Salt Scrub, facial, massage. Heaven! Clean, attentive, knowledgable. The best.

Didn't like driving in traffic in Miami...told the Concierge...Maurice...that I couldn't do the drive to the airport. I never saw the rental again...and a cab was waiting for me in the morning. But the best part...every one, and I mean everyone, said..."is there anything else I can do for you?" after every thing they did.

A heavenly experience in a wonderful hotel! I wish I could live there!!!

Reviewed by
The Ritz Carlton Coconut Grove, Miami
326 reviews