Looks great from the outside A review of Radisson Hotel Cleveland - Gateway

My husband & I had the opportunity to go to a concert at the Gund Arena recently. We live 1 hour away from Cleveland and since the concert was during the week we decided to stay at the Radisson Gateway. This hotel is in a newly updated area of Downtown Cleveland. We expected it to be clean and well maintained. We were very wrong. The floor in the elevators looked like they haven't been vacuumed in days. The curtains in the rooms were black with dirt, the windows looked like they haven't been cleaned in months. The beds were hard, the blankets were barely more than heavy sheets ! We have stayed in some pretty raunchy hotel rooms over the years and always got exactly what we paid for. Until now. For the price we paid which I have to add was very over priced, we were taken to the cleaners. From the look of the room we were the only ones. I would never recommend the Radisson to anyone and we will never stay there again. I am extremely disappointed and if I thought it was possible I would ask for my money back !

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Radisson Hotel Cleveland - Gateway
247 reviews