Less Than Impressed A review of Outrigger Fairway Villas
We spent 10 days at the Fairway Villas at the beginning of July 2004 and were less than impressed w/the facility, the management and especially the maid service and the pool.
Our large 3 bedroom/3 bathroom unit was basically clean when we arrived however the carpet in the ground floor bedroom was badly stained. It was nicely (altho sparsely) furnished.
The kitchen was NOT well supplied, however! There were few bowls and to make a salad we used the dutch oven. We felt the cooking supplies and utensils were at an absolute minimum level.
The maids never cleaned our room at a reasonable time-- one day they didn't come until after 7 p.m. despite calls to housekeeping 2 days in a row! When they did come all they did was to change the towels and spread up the beds (altho sometimes they didn't even do that!).
The pool was GROSSLY inadequate for the size of this complex! Don't be deceived by the pictures on the 'net--- it is SMALL! There are also only 10-12 chaise lounges which were always in use whenever we checked. If we wanted to do any sunbathing or swimming we had to go to The Marriott.
We called the management several times about various problems-- the phone didn't work right when we arrived and we also called about the maid service. They were condescending to the point of rudeness and promised things would improve and then didn't follow thru.
We have stayed in many, many condos and cottages here in the US, Europe and Canada and have never had one that was so ill supplied. For the amount of money we were paying, we thought we would get something very luxurious and well equipped but this place is not!
We will not be staying here again unless we can be assured that the problems w/the management and the complex have been addressed.
Travelers also recommend:
- More recommendations