It really was this bad!! A review of Econo Lodge

We recently needed rooms in the buffalo area for my sons wedding. We are from down state Ny and did not know the area well. We selected Ramada because of your reputation for clean rooms and good service. We posted the site on our web-site so traveling guests could all stay at the same location. We ended up booking a total of 16 rooms for over 25 people. I must state clearly that I have traveled all over the USA and the world and have never experienced so disappointing a location. My wife and I where embarrassed that our guests had to stay in a hotel as bad as this one. Not one guest had a room that was acceptable, they where dirty, unkempt and had many problems. Our rooms are a good example, room 153 had stains on the walls that looked like someone had been murdered in the room, the ceiling had red marks in it, the air conditioning was either on or off nothing in-between, the shower sprayed water all over the bathroom and the toilet overflowed, flooding the room twice, on the day of my sons wedding we where forced to use my sons bathroom to get ready. My sons rooms where no better, a yellow substance leaked from the bathroom ceiling and the room smelled like mildew. All of our guests experienced similar issues. Honestly we would have left but it was impossible to relocate everyone, so in effect we where hostages at this substandard, dirty hotel. The staff was helpful but could not make up for the condition of the property. When I was checking out I discussed these issues with the desk person and basically was told they know everyone complains, but there was nothing they could do. As I drove home on sunday I realized I really should have refused to pay our bill and should have really made more of an issue of the condition of the property.

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Econo Lodge
149 reviews