I'll never go back! A review of Hilton Mystic

We were looking forward to staying at The Hilton for a fun-filled girl's weekend away but were very disappointed. The woman at the front desk was extremely rude!!!! When we asked her a question about the shuttle service to Foxwoods she did not even acknowledge us. We stood there for 10 minutes until she finally gave us the time of day. Once she did acknowledge us she was abrupt and very unpleasant. Another problem was the shuttle service to Foxwoods. Don't rely on it!! We went out of our way to be at the shuttle stop on time and the shuttle already left! Ten minutes before it was suppose to. We called The Hilton with our concern and they did send someone out to get us (she was very nice!!). But we still had to wait 1 1/2 hours. The room was okay, clean but that's about it! No view, No frills, that's for sure!!!! For $300.00 a night we certainly expected much more! At least cordial service!!! We will never return and in the future I think that I'll stick with the Marriott or The Sheraton!!!

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Hilton Mystic
541 reviews