Horrible !!!! A review of The Lodge At Vail, A Rockresort

This hotel has terrible rooms ! They are small with several maintenance problems. When I came the toilet lid and seat were chipped. When I took a shower the drain backed up a mile (gross!!!). The safe wasn't working,there were knobs missing on the dresser, the room had an odor. We asked for a non smoking room and there were cigarette stains on the bathroom counter. This hotel is a rundown dump not worth the price. I have stayed at budget hotels which were clean and neat- much better than the hundereds of dollars I paid out for this hotel. The general manager was rude and condesending- he knew the problems but seemed not to give a "****" There were several other people who complained as well. The staff there told us this hotel had their ratings lowered to 3 stars, but they have changed nothing on their stationary and nothing in the way of prices ! I would never, never, never recommmend this hotel. STAY FAR AWAY !!!!

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The Lodge At Vail, A Rockresort
448 reviews