Horrible Service, Foul Smelling Rooms A review of Otter Creek Inn
I do not recommend this hotel. The staff members, who are also the owners, were inconsiderate and rude. I don't know how any establishment could be run like this. My room was foul smelling and so were the linens. There is a very clear reason as to why this hotel was the only hotel in the area with vacancy at the time I needed a room. I have also reported this hotel to the Better Business Bureau. Take caution if you are staying here.
This may be the group that was unhappy about the complaints we received from other guests that we had to address.
We are in the business the to provide a pleasant and comfortable stay for all the guests. If issues arise, as reported from the other guests, we have to inform the offending parties of their poor behavior. This can be upsetting to all the parties involved. We do our best to treat everyone in a friendly and respectful manner, as we do want new and repeat guests.