Had to leave after one night A review of Quality Inn & Suites Boulder Creek

We wished that we could like this hotel because we are members of the Quality Inn club and we generally like their hotels. The location is good, although not great. If you like to walk, as we do, it's not as close to things as the Boulderado or the St. Julien. It's also located on a fairly busy street. We could live with all this but what we could not live with was the smell. After spending one sleepless night, I was on the phone to the Boulderado at 6am the following morning and checked-out of the Quality Inn by 7am. While at the Quality Inn we were booked in a non-smoking room, however the doors to the room lead to an exterior breezeway and when people smoke outside their rooms, which they always do, the smell is trapped in a vacuum so that you always smell it. And the rooms have that stale smoke smell as a result. When I went to the Boulderado early the next morning they showed me one of their "smoking" rooms because it is all they had available to show me and it did not smell of smoke at all. They said that they have a special machine that cleans the air and all the fabric after a smoker has been in the room. What a difference. The folks at the Boulderado seemed to empathize with my plight. Not only did they allow us to check in at 8am, way ahead of their check-in time of 3 pm, but they upgraded us to a suite because the room they were going to put us in hadn't been cleaned yet.

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Quality Inn & Suites Boulder Creek
326 reviews