Had a problem...but FIXED IN STYLE. A review of Warwick Melrose Hotel Dallas
We were in Texas for a week on vacation. We made this the first night of our trip, (a Saturday) and then checked out, with the plan on coming back the next Thursday, for 3 nights. We had a BAD experience with the room on Saturday. We left a note, telling the desk of the major problem we had...imagine our surprise when we came back on Thursday, finding they upgraded us to a full suite (The Fine Arts Suite) and gave us a fruit and cheese tray at no cost!! WOW. Talk about righting a wrong!! I was very impressed. If you go, ask for a room on a higher floor, facing downtown Dallas. View is spectacular. Other side of hotel is a view of the parking lot, and a strip of alternative lifestyle nightclubs, which can be loud at night. BEAUTIFUL lobby, restaurant and bar. Customer service A+. Will be back.