Great Place - Don't judge a book by it's cover A review of BEST WESTERN PLUS Hotel Tria
It's a good thing we arrived late, otherwise we may have never gone in. The hotel facade and neighborhood leave much to be desired. However, once inside, the place was cozy.
Bottom line: We stayed here for 6 nights, we had a very good experience and would stay here again. We're only marking it average, because it is a 3-star hotel and it's location.
Good: The lobby wasn't very big, however, it was clean and redecorated within the past few years. It has a small pool and a jacuzzi, which is perfect after walking around all day in Boston and its surrounding areas. Complimentary breakfast: coffee, juice, tea, milk, bagels & other breads, fruit, cereal, as well as a waffle maker to make your own waffles. (Big money saver if traveling with family) Coffee & tea (bags & hot water) available all day. Free shuttle service. The night we arrived, our room had the lights turned on, and there was a hand-written welcome card with a small satchel of chocolates.
Bad: 1 extremely slow and humid elevator. However, there's only 4 floors in the place, so going up the stairs isn't bad. Restaurant next door is just 'ok'. It's comparable to a Chili's, Applebee's, etc.
Good: big, clean (including bathroom), redecorated within the past couple of years, very comfortable, quiet, provided robes (perfect for going to the pool!)
Bad: fluorescent bulbs, bathroom not fully remodeled, old empty ceiling light fixture was covered by a plastic bag?, A/C unit was loud until I realized noise was mostly due to rattling, a folded piece of paper took care of it.
Good: everyone was responsive to requests and very friendly, except for the graveyard-shift guy. Shuttle drivers even took us to and from a laundromat to wash our clothes.
Bad: unfriendly graveyard shift guy
Good: 10 minute walk to subway station, shuttle will take you there.
Bad: 10 minute walk to the last stop of a subway route. This is not in Boston, it's a commercial area of Cambridge that appears to have been developed in the 50s or 60s.